Troubleshooting Trezor.io/Start

Encounter issues during setup? This comprehensive guide helps you resolve common problems with Trezor.io/start quickly.

Common Issues with Trezor.io/Start

Most Trezor.io/start problems have simple solutions. Follow these troubleshooting steps to get back on track.

Device Not Detected via Trezor.io/Start

Solution:

  1. Disconnect and reconnect the USB cable
  2. Try a different USB port
  3. Restart Trezor Suite after accessing Trezor.io/start
  4. Update device drivers on your computer
  5. Restart your computer and try again

If the issue persists, contact Trezor support from their official website.

Forgot PIN During Trezor.io/Start Setup

Solution: If you haven't completed setup:

  1. Perform a factory reset on your Trezor device
  2. Return to Trezor.io/start and start the setup process again
  3. Create a new PIN this time

Note: Factory reset only works before completing initial setup.

Recovery Phrase Issues with Trezor.io/Start

Solution:

  • Write your recovery phrase exactly as displayed on your device screen
  • Double-check each word spelling
  • Store in a secure, fireproof location
  • Never type it into a computer
  • Make multiple physical backups

Your recovery phrase from Trezor.io/start is critical to accessing your funds.

Download Issues from Trezor.io/Start

Solution:

  1. Clear your browser cache
  2. Disable browser extensions temporarily
  3. Try a different browser
  4. Check your internet connection stability
  5. Retry the download from Trezor.io/start

Always verify downloads using checksums for security.